The images are small, so here is some historical context beginning on the top ROW: [from left} (1) Early DOS – all text based information – circa 1981. (2) Green screen DOS with pseudo boxes – which were often designed by outlining areas using font characters instead of real boxes – circa mid-1980. (3) Early Macintosh GUI screen – 1983. (4) Early Windows GUI Screen – 1985. Second ROW: (5) Windows Blue Screen of Death – if you don’t remember, ask someone older why it was dreaded – lurking about since 1985. (6) Windows XP GUI – circa 2001. (7) Mac GUI – circa 2008. (8) Mobile Apps Menu – now.
Aside from obviously being a montage of historical computer screen shots, what do these images of software have in common? For their day, they represent the state-of-the-art software technology.
Would your company go back to one of these state-of-the-art software platforms? Not likely.
Enterprise software and technology have a known destiny
Everyone in IT knows that all Enterprise software and hardware technology, over time, is inevitably destined to become obsolete.
One can install new operating systems; upgrade existing Enterprise applications; apply a variety of Band-Aids to help heal new tech problems; or, simply limp along with the status quo; but, eventually, software and/or technology will no longer efficiently support your business model needs, and, their time in the sun will end.
Studies report that most companies re-invest in new ERP systems and platforms every 5-8 years. What’s your policy for this and how will you incorporate this policy with your mobile app development?
What is the destiny for your mobile apps?
How long is your company expecting your newly deployed mobile app to be business or consumer relevant? Are you using the latest programming tools or technology to insure a quality user experience? Is your mobile app positioned to have a long-shelf life or was it delivered already bordering on being obsolete?
Lessons learned from others
As discussed in previous blog postings, audiences matter. Consumer-facing apps become brand extensions for your company. The same marketing effort used to promote your brand should be employed for your app. If one refreshes a brand image frequently, then, so should one refresh the consumer app. There are many excellent consumer-based app examples to reference that are frequently changing with market conditions, including Amazon, Lowes, Barnes & Noble, and Bank of America.
If your app is business-to- business or for only internal usage, then the user experience may be a driving force. Certainly, BYOD initiatives have had an impact on user experiences as each new mobile device strives to outdo their competition with new features. But, rather than IT departments trying to support each new OS system or new device immediately, one might simply have a scheduled refresh policy for your app of once a year or once every 18-months. A real challenge for BYOD is backwards compatible to support the newest desired user experience features while still supporting older technology.
Migration of mobile apps
Should your company be planning an Enterprise upgrade or replacement, remember to allow time to update or replace your mobile app, too. Your mobile application changes may turn out to be more back-end than front-end; but, the data integration will need to be completed and available in conjunction with your larger Enterprise project – especially if business users have grown accustomed to their functions and convenience.
The primary takeaway should be that your mobile apps are not completed, even though they may be deployed. Keeping a mobile app in a state-of-the-art status is a never-ending IT process that requires resource planning and a refresh schedule to remain relevant.
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